Privacy Policy

1. Introduction
Welcome to limogesstyle.com, operated by Limoges Style. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

2. Information We Collect
We collect several types of information from and about users:

  • Personal Data: Identifiable information such as your name, shipping/billing address, email address, and telephone number, which you provide when making a purchase, creating an account, or contacting us.
  • Payment Information: Credit/debit card details or other payment information, processed securely by our third-party payment processors. We do not store full payment card details on our servers.
  • Order Information: Details about the products you purchase and your order history.
  • Technical Data: Information about your device and browsing actions, such as your IP address, browser type, operating system, and how you interact with our site, collected through cookies and similar technologies.
  • Communication Data: Records of your correspondence with us.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders, manage payments, and arrange for shipping.
  • To communicate with you about your order, account, or our services.
  • To send you marketing communications (with your consent) about our products, promotions, and news.
  • To improve, personalize, and optimize our website and customer experience.
  • To prevent fraud, enhance security, and comply with legal obligations.

4. Legal Basis for Processing
We process your personal data on the following legal grounds:

  • Contractual Necessity: To perform the contract of sale when you purchase a product.
  • Consent: Where you have given clear consent for us to process your data for a specific purpose, such as marketing emails.
  • Legitimate Interests: For our legitimate business interests, such as improving our services, administering the website, and for fraud prevention, provided your interests and fundamental rights do not override those interests.
  • Legal Obligation: To comply with our legal and regulatory obligations.

5. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, under strict confidentiality agreements:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions.
  • Shipping and delivery partners (e.g., Royal Mail, DHL) to fulfill your orders.
  • IT and hosting service providers for website infrastructure.
  • Marketing and analytics service providers (e.g., Google Analytics) to help us understand website usage.
    We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) technology for encryption during data transmission.

7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required to satisfy any legal, accounting, or reporting requirements. For example, we are required to keep order records for tax purposes for a period defined by law.

8. Your Rights
Under data protection laws, you have rights including:

  • Right of access: To request a copy of the personal data we hold about you.
  • Right to rectification: To correct inaccurate or incomplete data.
  • Right to erasure: To request deletion of your data in certain circumstances.
  • Right to restrict processing: To limit how we use your data.
  • Right to object to processing: To object to processing based on our legitimate interests.
  • Right to data portability: To receive your data in a structured, machine-readable format.
  • Right to withdraw consent: To withdraw your consent for marketing at any time.
    To exercise any of these rights, please contact us using the details below.

9. Cookies
Our website uses cookies and similar tracking technologies to distinguish you from other users and to enhance your experience. You can set your browser to refuse all or some browser cookies. For detailed information, please see our separate Cookie Policy.

10. Third-Party Links
Our site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any other site you visit.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us
For any questions about this Privacy Policy or our privacy practices, or to exercise your data protection rights, please contact our Data Protection Officer via the contact form on our website or by writing to us using the details provided on our ‘Contact Us’ page.